Recently, we have received some questions from client/members regarding the Driveology device and its potential impact on a vehicle’s warranty. Some vehicle manufacturers have begun including language in their owner’s manuals pertaining to plug-in devices (such as the device used for Driveology) in relation to the vehicle’s warranty. We have not reviewed and cannot speak to all vehicle warranties, but if client/members have concerns, we would advise that they read the language carefully. In at least some instances, it appears the vehicle manufacturer’s purpose is to make clear damage caused by a plug-in device would not be covered under the manufacturer’s warranty, but does not indicate that the use of the device voids the entire warranty.
Our vendor for this technology, IMS, stands behind the quality of the Driveology device and notes, “this device has been successfully deployed in millions of vehicles across the U.S.”
Vehicle manufacturers are required by law to fulfill warranties made to their consumers; however, should a Driveology device prove defective, IMS stands by the quality of their product and will work with us to resolve any issues that arise.