Chaves County New Mexico Flood Information

Committed to Service

Destructive October flooding impacted thousands of New Mexico residents. Work to assess damages and rebuild will take time, but our teams are working hard to deliver on our promise to protect the livelihoods and futures of our client/members. The following information is for residents of Chaves County.

Extended Grace Period Premium Payments

We are offering a grace period of up to 120 days for any premium owed on or after the October 21, 2024 effective date of the emergency declaration by Governor Lujan Grisham and the New Mexico Superintendent of Insurance. Following the grace period, client/members will be offered the option of a six-month payment plan to catch up on premiums owed. During this time, fees and penalties related to late payments or non-sufficient funds will be waived.

Temporary Postponement of Cancellations and Non-Renewals

We are temporarily suspending our cancellation and non-renewal practices for client/members in the affected areas described above. We anticipate this suspension to be effective through February 18, 2025.

Accessing your Policy Details

Detailed policy information can be found online 24/7 by logging in at fbfs.com. If you prefer a paper copy, you may contact your agent.

View the complete emergency order