Contact Us
Notice
The contact information below applies to FBFS client/members in AZ, IA, ID, KS, MN, MT, ND, NE, NM, OK, SD, UT, WI and WY.
If you are from a state not listed, please contact your state’s Farm Bureau organization.
Department Contact Details
Commercial Ag and Business Customer Service
Additional Phone Number 785-587-6002
Monday – Friday 8:00AM - 7:00PM
Saturday 9:00AM - 1:00PM
Central Time
Home/Auto/Property Customer Service
Monday – Friday 8:00AM - 7:00PM
Saturday 9:00AM - 1:00PM
Central Time
Workers' Compensation Claims Service
Monday – Friday 8 AM - 4:30 PM
Central Time
Life/Annuity Customer Service
Monday – Friday 8:00AM - 4:30PM
Central Time
Mutual Funds Customer Service
Monday – Friday 8:00AM - 4:30PM
Central Time
Website Assistance
866-399-FBFS Prompt 3*
Monday – Friday 8:00AM - 7:00PM
Saturday 9:00AM - 1:00PM
Central Time
Corporate Office
Media Relations
E-Billing Clearinghouse (Minnesota Only)
Optum Property and Casualty Clearinghouse (OPCC)
Customer Support
8:00AM - 7:00PM Eastern weekdays
Email: OPCChelpdesk@optum.com
Payor Name & ID
Farm Bureau Property & Casualty Insurance Company (13773) Western Agricultural Insurance Company (27871)
Policy Service Forms & Site Help
Click here to access the Policy Service Forms. Also in the Site Help sect ion, you will find the recommended browsers and settings for using this website. You'll also find frequently asked questions about registering for account access, signing up for complimentary credit monitoring (with a qualifying policy), making a payment or reporting a claim online.
Additionally, you can read about how to understand your Farm Bureau Property & Casualty bill. It displays where to find billing and coverage information in each section of the invoice, along with your various payment options.
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