When it comes to getting the right insurance and financial services to fit your needs, nothing can really replace a human. We value the opportunity to sit face-to-face with our client/members building relationships that last.
And yet, those interactions wouldn’t be as successful without a host of technological resources to support them. A website where online payments are possible. A life insurance application submitted electronically. A client information database making it possible for agents, claims and underwriting to access the same data instantly.
At Farm Bureau, our IT department doesn’t just provide technical support; our teams are building and shaping business solutions that improve agents’ service capability, expand our ability to deliver new products and improve customer experience.
Connecting People and Technology
Our IT team uses the Agile methodology to stay ahead of changing software requirements. The Agile approach is team-driven and relies on collaboration and problem-solving. It allows us to more effectively evaluate projects and make adjustments in real-time.
The Agile methodology allows thoughtful IT professionals to grow and flourish, and to provide solutions that add value to both agents and team members in the home office. The software solutions the IT team develops are designed to be people-centric and user-friendly and solve problems in real time.
Careers in IT
In an ever-changing environment, we understand that growth and development isn’t optional; it’s critical to maintaining the talent we need to serve our client/members. Our IT career model, leadership development programs, and technical training opportunities provide you with a path and the tools you need to grow your career.
In 2018, IT career satisfaction at Farm Bureau reached an all-time high, according to a recent employee survey. Our employees are empowered to make decisions and have the tools to innovate and solve problems every day.