7 Reasons to Work With an Insurance Agent

Jul 15, 2025 2 min read

From ordering groceries to paying your bills to shopping for gifts, it seems like you can do just about everything you need to do online these days. You might be tempted to buy your insurance online as well. But that’s not necessarily the best way to get an insurance policy

There are some solid reasons it makes sense to work with an insurance agent. Here’s how the personal touch could make a difference.

1. You’re Working With Someone You Know 

Your local insurance agent isn’t some faceless entity on the other side of a screen. They’re a member of your community. They might coach your child’s baseball team, run a 5K to raise money for a local charity or serve on a government board. They know what it’s like to live where you do and face challenges unique to your community.

2. They’re There When You Need Them

When you’re in a car accident or there’s damage to your home, your local insurance agent can provide the fast, individualized service that you might not get online. You can get in touch with them quickly, without dealing with online chatbots or automated phone interfaces that make it hard to talk to someone who can help.

3. They Get to Know You

One of the benefits of using an insurance agent is that they can offer you various insurance products, tailored to your personal situation.

For example, an insurance agent may chat with you about improvements you’re doing on your home and recommend modifying your homeowners insurance to cover the increased value. They might suggest ways you can save money when you’re adding a teen driver to your policy. Or they can make sure your child’s property is covered when they move away to college.

4. You Don’t Pay More

Many people think you get the best rates when you shop online. But according to Bankrate, your costs don’t go up when you work with an insurance agent vs. online insurance.

5. You Can Save Time

You can leave the legwork to your insurance agent instead of running all of your information through multiple websites or apps to get different quotes. 

6. You Can Learn About Your Coverage

An insurance agent can explain to you what your coverage includes, why it costs what it does and what you can do to lower your expenses. They can give you information that’s individualized to your situation, and if there’s anything that doesn’t make sense to you, they can explain it again.

7. You Can Still Take Advantage of Technology

Meeting with your insurance agent doesn’t mean you have to drive across town to sit in an office. If you prefer face-to-face meetings that’s perfectly fine, but an agent can also see you in a video call or answer your questions over the phone or via text. 

Learn More About the Benefits of Working With an Insurance Agent

While these are seven major benefits, they aren’t the only reasons to work with an insurance agent. Reach out to your local Farm Bureau agent and learn more about how our agents can help you get the coverage you need to protect your family and your assets. 

Want to learn more?

Contact a local FBFS agent or advisor for answers personalized to you.