Storms hit hard. We work harder.
The storm claims teams at Farm Bureau Financial Services didn’t expect to be working ‘round the clock the week before Christmas 2021. After all, their busy season happens in the spring and summer. Yet, when 100-mile-per-hour winds swept across the Midwest on December 15, they immediately began canceling plans, volunteering for holiday shifts and connecting with agents and client/members who needed them.
Unprecedented events call for unprecedented service and nothing compares to the comfort a local agent with a strong support team can provide. Farm Bureau Financial Services agents and staff are proud to have been protecting the livelihoods and futures of Farm Bureau members for more than 80 years.
A SuperCheck Offers Peace of Mind
When you get a SuperCheck® from your Farm Bureau agent, you won’t be left wondering about your coverage when the wind begins to blow. A SuperCheck is an opportunity to sit down with your agent to review your coverage, identifying potential gaps as well as opportunities to take advantage of discounts. Whether it was a home remodel, a new car, a marriage or something else in the last year—you need insurance that fits your life today, and we have the tools to help you get it.
Our unique members-only Farm Bureau Member’s Choice package policy combines your home, car, farm and liability coverage into one policy with one premium and just one deductible for all covered possessions damaged in a single occurrence. Your policy is tailored to fit your specific needs, and your agent will meet with you regularly to help ensure your coverage remains up to date.
The Catastrophe Response Team delivers
When a storm hits, the Farm Bureau claims team mobilizes immediately, sending adjusters and staff to the hardest hit areas within 24 hours. In the days and weeks that follow a large-scale event, we sometimes have more than 300 agents, claims staff and independent adjusters working diligently to assess damage, personally deliver claims checks and help client/members get back on their feet.
One specialized team stands out from the rest – the Catastrophe Response, or CAT, team. Made up of 15 members who are specially-trained to handle large storm claims events, this team’s goal is to be the first-in, first-out when it comes to processing insurance claims. When a storm hits, activated team members arrive on-site to inspect property damage and write repair estimates at their designated storm site. The team typically works no more than 21 days in a row before having a 7-day break, but the magnitude of the derecho required a different level of service.
“After the 2020 Iowa derecho we had a member of the CAT Team in our office basically full-time for five weeks, I think. He was able to cut checks right there for Randy and me to deliver, and as people called in with questions, they were able to come in to visit with him as well,” said Agent Chris Oberbroeckling.
“I actually kept track of the checks that I delivered, and it totaled $2.76 million. We probably put close to 1,200 miles on my truck in the course of three weeks, just driving out to farms and homes to deliver the checks that were going to get people back on their feet,” added Agent Randy Strnad.
Relationships make all the difference
Protecting your future is more than insuring property and possessions. It’s planning for the retirement of your dreams, starting a small business, saving for a child’s college education, preparing for the unexpected with life insurance or any combination of these. Farm Bureau agents and advisors can help. We offer a broad selection of life insurance, annuities and financial services options that can be customized to fit your budget and help you feel confident in your future
Check your coverage before the storm
When you meet with a Farm Bureau agent to review your coverage, you won’t find they simply check boxes. They’re asking questions to get to know you and what’s most important to you. Only when they do that are they able to best help you customize your insurance to fit your needs. Because when storms hit hard, we work harder.
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