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Site Help

 

In the Site Help section, you will find the recommended browsers and settings for using this website. You'll also find frequently asked questions about registering for account access, signing up for complimentary credit monitoring (with a qualifying policy), making a payment or reporting a claim online.

Additionally, you can read about how to understand your Farm Bureau Property & Casualty bill. It displays where to find billing and coverage information in each section of the invoice, along with your various payment options.

Recommended Browsers
FBFS.com works best with the following browsers:

  • Microsoft Internet Explorer 9, 10 and 11
  • Google Chrome 38
  • Mozilla Firefox 33
  • Safari 7

To find out what version browser you currently have, click on the "help" menu item on your browser, then click on "About."

JavaScript Enabled
To ensure all site features work successfully, we recommend you enable JavaScript in your browser. Below are instructions to enable JavaScript in our supported browsers:

Internet Explorer:

  1. In the Tools drop-down menu, select Internet Options.
  2. Next, select the Security tab.
  3. Then, select the earth (Internet) icon.
  4. Then select the Custom Level button.
  5. Locate Scripting near the bottom of the list.
  6. Under Active Scripting, select Enable, then hit OK.
  7. Answer yes to the following conformation box.
  8. Hit OK to close the Internet Options window.
  9. Finally, hit refresh on your browser window to enjoy the javascript.

For a free upgrade to Internet Explorer Browser, go to http://www.microsoft.com/ie/download/

Firefox PC:

  1. In the Tools drop-down menu, select Options.
  2. Next, select the Content icon/tab at the top on the window.
  3. Then, check the Enable JavaScript checkbox under the Web Content category.
  4. Hit OK to close the Options window and save your changes.
  5. Finally, Refresh your browser.

Firefox MAC:

  1. Select the Firefox menu item from the Apple/System bar at the top of the screen.
  2. From the drop-down menu, select Preferences.
  3. Select the Content icon/tab at the top on the window.
  4. Then, check the Enable JavaScript checkbox.
  5. Close the Options window to save your changes.
  6. Finally, refresh your browser.

Chrome PC:

  1. Select Customize and control Google Chrome (the icon with 3 stacked horizontal lines) to the right of the address bar.
  2. From the drop-down menu, select Settings.
  3. At the bottom of the page, click Show advanced setting.
  4. Under Privacy, select the Content setting button.
  5. Finally, under the JavaScript heading, select the Allow all sites to run JavaScript radio button.

Chrome MAC:

  1. Select the Chrome menu item from the Apple/System bar at the top of the screen.
  2. From the drop-down menu, select Preferences.
  3. On the left, select Settings.
  4. At the bottom of the page, click Show advanced settings
  5. Under Privacy, select the Content settings button.
  6. Finally, under the JavaScript heading, select the Allow all sites to run JavaScript radio button.

Safari:

  1. Select the Safari menu item from the Apple/System bar at the top of the screen.
  2. From the drop-down menu, select Preferences.
  3. Select the Security icon/tab at the top of the window.
  4. Then, check the Enable JavaScript checkbox under the Web content category.
  5. Close the window to save your changes.
  6. Finally, refresh your browser.
Monitor Settings

FBFS.com is best viewed at a resolution of 1440 by 900 pixels and higher.

Adobe Reader

FBFS.com requires Adobe Reader 5 or higher to download forms and documents. Go to

http://get.adobe.com/reader/otherversions/ to download

At Farm Bureau Financial Services, we strive to make it simple to manage your policies online. If you are unable to locate the information you are looking for or complete a task, please call a customer service representative at (800) 814-5570 Monday - Friday from 8:00 a.m. till 4:30 p.m. Central.