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Contact Us

Farm Bureau Financial Services is committed to helping you protect what matters most, and that means providing access to the information and customer service you need and expect.

AgMax & Commercial Customer Service:

800-526-7270
Additional Phone Number 785-587-6002 

Home/Auto/Property Customer Service:
866-399-FBFS
Additional Phone Number 785-587-6011
,
Farm Bureau Virtual Assistant for Mortgage Companies Only
 
Health Insurance Customer Service:
515-226-6253
, Central

Life/Annuity Customer Service:
800-247-4170
, Central

Mutual Funds Customer Service:
877-860-2904
, Central

Website Assistance:
800-814-5570
, Central
Submit Your Question


Corporate Office:
Farm Bureau Financial Services
5400 University Avenue
West Des Moines, IA 50266-5997
​515-225-5400


Media Relations:

​515-226-6397
, Central
Visit the Newsroom

Policy Service Forms & Site Help

Click here to ​access the Policy Service Forms. Also in the Site Help section, you will find the recommended browsers and settings for using this website. You'll also find frequently asked questions about registering for account access, signing up for complimentary credit monitoring (with a qualifying policy), making a payment or reporting a claim online.

Additionally, you can read about how to understand your Farm Bureau Property & Casualty bill. It displays where to find billing and coverage information in each section of the invoice, along with your various payment options.

E-Billing Clearinghouse (Minnesota Only)
Optum Property and Casualty Clearinghouse (OPCC)
Customer Support
877-234-0449
8:00 a.m. to 7:00 p.m. Eastern weekdays
Email:  OPCChelpdesk@optum.com
https://opcc.optum.com/tpp/login.php

Payor Name & ID:                                                                              
Farm Bureau Property & Casualty Insurance Company (13773)
Western Agricultural Insurance Company (27871)


 

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