Meet the Team
Our team is committed to offering quality products and exceptional service. Any time you have questions, we’re just a phone call away. We appreciate the opportunity to earn your business and look forward to serving you.
About Thelma
Thelma is a Service Associate in Steve Goucher’s agency. Up until recently, the travel industry was her area of expertise.
Thelma started a new career path in 2025, moving to the insurance industry to work as a support team member for her husband’s agency. Thelma holds a bachelor’s degree in accounting. Her area of competence includes strategic planning, marketing, and driving brand awareness through innovative campaigns.
In her free time, Thelma enjoys time with her family, baking, traveling, and volunteering at the local cat and dog rescue shelters.
Thelma started a new career path in 2025, moving to the insurance industry to work as a support team member for her husband’s agency. Thelma holds a bachelor’s degree in accounting. Her area of competence includes strategic planning, marketing, and driving brand awareness through innovative campaigns.
In her free time, Thelma enjoys time with her family, baking, traveling, and volunteering at the local cat and dog rescue shelters.
About Valerie
As a lifelong Arizonan and a proud member of the Army Reserves since 2020, I bring dedication and commitment to everything I do. I pride myself on providing the best customer service possible for our clients as well as for our potential clients. Ensuring that everyone is taken care of is of top priority for me. No one should have to stress managing their insurance on their own, so working with Steve, we alleviate that.